Last updated: July 2026
All sales are final. We do not offer refunds on digital products.
Launch to Market sells digital products — interactive files that are delivered and accessible immediately upon purchase. Unlike physical goods, digital products cannot be returned. Once you download and open the files, you have full access to everything we offer. Refunding a digital product would allow someone to keep and use the content while receiving their money back, which is not sustainable for a small independent product.
We want you to feel confident before purchasing. Here is what we recommend:
If you are not certain Launch to Market is right for your situation, it is better not to invest. We would rather lose a sale than have a customer who regrets their purchase.
Not covered (no refund): Change of mind, not having time to use the product, the product not meeting expectations that were not stated on the sales page, or purchasing by mistake.
Exceptions we will consider: If you were charged twice for the same product, or if a technical issue on our end means you never received access to your download, contact us and we will make it right immediately. These are billing errors, not refund requests.
If you are having trouble accessing or using the product, please email hello@launchtomarket.co before assuming it is not working. Most issues are resolved quickly — our products run entirely in a browser and require no installation.
Questions about this policy or a purchase issue? Email hello@launchtomarket.co. We respond within 24 hours.